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Store wholesale and customization policy
I. Wholesale policy
1. Wholesale qualifications
Customers must be legally registered companies or institutions, holding valid business licenses and tax registration certificates.
Wholesale customers must reach the minimum purchase volume specified by the store to enjoy wholesale prices.
2. Wholesale discounts
Based on the purchase volume, the store will provide a tiered discount policy. The larger the purchase volume, the higher the discount.
Some products may not enjoy wholesale discounts. Specific information will be provided by store sales staff.
3. Ordering process
Wholesale orders must be submitted through the store’s official channels (such as websites, telephone or email).
After the customer places an order, the store will confirm the order details with the customer, including quantity, price and delivery date.
4. Payment method
The payment method for wholesale orders can be bank transfer, credit card payment or other payment methods recognized by the store.
For first-time customers, the store may require full prepayment; long-term customers can negotiate credit payment terms.
5. Transportation and delivery
Our store provides a variety of transportation methods, and customers can choose the most suitable method according to their needs.
The transportation cost is calculated based on the order volume, weight and destination. The specific cost will be notified to the customer when the order is confirmed.
6. Return and Exchange Policy
Wholesale orders generally do not support unconditional returns and exchanges, unless the product has quality problems or does not match the order.
If a return or exchange is required due to quality problems, the customer must contact the store within 7 days after receipt and provide relevant evidence.
II. Customization Policy
1. Customization Scope
Our store provides customization services for a variety of products, including but not limited to size, color, material, packaging, etc.
Customers need to provide detailed customization requirements, and our store will provide customization plans and quotations based on customer requirements.
2. Customization Process
Customers need to submit customization requirements, and our store will prepare samples or design drawings for customer confirmation based on requirements.
After the sample is confirmed, the store will arrange batch production, and the production cycle will be determined according to the customization requirements and production progress.
3. Customization Fees
The price of customized products is determined according to the complexity of customization, raw material costs, production processes, etc. The specific price will be notified to the customer before confirming the order.
Some customizations may require design fees or sample fees, which will be negotiated and decided by the store and the customer.
4. Payment Method
Customized orders require a deposit, and the deposit amount is generally 30%-50% of the total order amount.
The remaining amount must be paid before or upon delivery of the product, and the payment method is the same as for wholesale orders.
5. Delivery time
The delivery time of customized products depends on the specific customization requirements. The store will inform the estimated delivery date when the order is confirmed.
If the delivery is delayed due to force majeure or other special circumstances, the store will communicate with the customer in a timely manner to negotiate a solution.
6. Return and exchange policy
Customized products generally do not support returns and exchanges unless the product does not match the confirmed sample or order.
III. Dropshipping policy
1. All online products in the store support dropshipping
2. Dropshipping qualifications
The customer must be a legally registered company, individual or institution with a valid business license and tax registration certificate.
3. Dropshipping discount
According to the existing store discount
4. Ordering process
Dropshipping orders must be submitted through the store’s official channels (such as website, phone or email).
After the customer places an order, the store will confirm the order details with the customer, including quantity, price and delivery date.
5. Payment method
The payment method for wholesale orders can be full payment by bank transfer, credit card payment or other payment methods approved by the store.
6. Transportation and delivery
Our store provides a variety of transportation methods, and customers can choose the most suitable method according to their needs.
The transportation cost is calculated based on the order volume, weight and destination, and the specific cost will be notified to the customer when the order is confirmed.
7. Return and Exchange Policy
Orders shipped on behalf of others generally do not support unconditional returns and exchanges, unless the product has quality problems or does not match the order.
If a return or exchange is required due to quality problems, the customer must contact our store within 7 days after receipt and provide relevant evidence.
8. Affiliate commission
According to the alliance level commission is divided into ordinary 3%, senior 5%, and special 10%
