Frequently Asked Questions


What Shipping Methods Are Available?

Cainiao International standard shipping and DHL and UPS.

Do You Ship Internationally?


How Long Will It Take To Get My Package?

Generally, packages are sent within 72 hours, 10-15 days to receive packages, and 7-15 days of delay during festivals.


What Payment Methods Are Accepted?

We accept paypal, credit cards, bank wire transfers

Is Buying On-Line Safe?

Our website used SSL Encryption: Our website uses SSL certificates, which will encrypt the communication between the user and the server, preventing information from being stolen in transit. Secure Payment gateway: Use a secure payment gateway to process transactions, such as PayPal, Stripe, etc. These payment gateways usually have strict security measures. PCI DSS Compliance: If you process credit card information, make sure you comply with the PCI DSS standard, which is a global standard for keeping cardholder information secure. Strengthen user authentication: Implement multi-factor authentication (MFA) to ensure that only authorized users can access the checkout page. Regular security audits: Regular security audits and vulnerability scans are performed on our website to ensure that no security vulnerabilities are exploited. Data minimization: Collect and store only the necessary payment information and avoid storing sensitive information such as CVV codes. Keep up to date: Ensure that our website software and plug-ins are up to date to fix known security vulnerabilities. Security Team: We establish a dedicated security team or hire security experts to monitor and respond to potential security threats.

Order & Retunrs

How do I place an Order?

Choose the product you need on our website and purchase it via paypal or credit card

How Can I Cancel Or Change My Order?

You can modify or cancel goods in the order cart background, or contact online customer service to modify or cancel

Do I need an account to place an order?

An account number is not required to purchase, but it is recommended to register for a discount

How Do I Track My Order?

You can find the latest tracking information at

How Can I Return a Product?

We accept product returns within 15 days (personal damage products are not accepted) only if the product is in good condition The seller shall bear the freight for the return due to the seller's reasons Due to buyer's reasons, the return shall be borne by the buyer
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